Post by Andrew on Jul 29, 2010 21:38:31 GMT 11
A Quick Guide to Moderating
A HEALTHY MENTALITY
It is important to approach the job with the right mentality in order to avoid burnout.
i. You will improve over time. A common concern of newer staff is how they stack up with older mods. Instead of comparing yourself, learn from them. When reading posts from your fellows take note of things you like and tricks used to improve the quality of your own work. Remember: the Administrators have promoted you to staff themselves so they clearly deem you to be worthy. As long you are trying your best you are good enough to be on staff.
ii. While modding threads is very important, it isn't the only way for you to help the forum. There are Staff Discussion threads that spur future development of the site, the Game Corner threads to keep active, rolls for the Casino Fountain and Estate Hunts, Egg Requests, and more. You don't need to mod threads every day to help out.
iii. Avoid modding if you don't want to. This might sound contradictory, but bear with me. Avoiding backlog is very important, yes. However, writing when you just can't write is incredibly detrimental and the easiest way to burn yourself out. This is particularly pertinent when you are new to the job and eager to help out. A burned out Mod is far less useful than one who only posts when they feel they can, so keep this in mind.
iv. You are not alone, you are part of a team. If you have any questions or concerns you only have to ask. No question is a stupid question. Any of the staff will be more than happy to help you out in any way they can. After all, more Mods keeping the site going means less work for each individual.
v. Don't cling to guilt. If you find you're too busy to continue mod duties that is not a terrible thing. It does not matter what state you think the site is in the best thing you can do is step down. By doing this you are leaving a spot open for someone else to step up. The worst thing is to cling to the position and be inactive for months, as you will still be listed as a mod and it tells our members we have more mods than we actually do.
AVOIDING SPECIAL TREATMENT & BACKLOG
i. Do not indulge people who nag/beg/plead/demand a post before they've waited five days.
ii. Be as unbiased with your moderating, and RNG any decisions, as you can. In some cases their Pokémon are going to have to faint whether they like it or not. However, some fudgery is allowed if you feel they have done something to deserve the win despite all odds kind of deal. Such as particularly great story-telling, or maybe it's a brand new member stuck in an awfully unlucky situation.
iii. It is important not to make anyone wait too long for a reply. If there are threads hitting 3 days make sure to start there and catch the oldest threads first. Our Mod List is ordered oldest to newest (top -> bottom) to make this easy.
iv. Despite the point above, do what's best for you. If the oldest threads require lengthy responses and you just don't have time you are allowed to pick and choose a thread that is quicker. We'd prefer you did what you could instead of straining yourself. We expect that this won't be abused however. If we find you only respond to easy threads or threads you have modded before there could be problems.
REVIEWING CHARACTER APPLICATIONS
All full mods (not trainees) are allowed to approve new member applications. Here are a few things to help you judge whether an application is okay, and if you have any questions don't hesitate to ask any of the staff.
i. Check that the minimum requirements are met from the Character Rules. If a profile seems to lack substance, give a few suggestions on what details could be improved.
ii. Spell check. If an app is near illegible then their posts aren't going to be much better. Help them then and there instead of letting it grow into a problem.
iii. If you suspect someone has stolen an app copy and paste a couple of lines into Google and search:
"<copy pasted lines here> site:proboards.com"
If you find the app was stolen please bring it to the attention of an Administrator; do not approach the member yourself.
iv. With Canon characters it's extremely important that the writer stays true to the character's personality. Be sure to check that the writer stays within reasonable boundaries before accepting. Usually, we ask for the first character to be an original one.
v. Characters have to start fresh. No preset teams, badges, IPF/TR ranks, etc. If they're from another region starting fresh in Johto that is probably acceptable.
Once you've responded to a thread, please remember to remove it from our Mod List.
i. Short-term reserves last 24hrs. It is the most common thing you'll see. This is the 'Reserved' post we all make to tell other mods that we're working on a reply. You can reserve a thread up to 24hrs like this, and if you cannot make the reply within that time you should remove your reserve so the member's thread can be replied to ASAP by someone else.
ii. Long-term are for when a mod has a small plot/special story planned. As a mod you are allowed to come up with personalized stories and special NPCs not found in the area if you have some inspiration and time to dedicate to the thread. In such a case you would merely put a note somewhere stating "Thread Reserved by <Name>", and then also add it to the 'Long Reserves' section of our Mod List. By reserving a thread long-term, you are expected to be active with replies.
If you want to give away special items at the end of your planned mini-adventure, just get an okay from a higher up mod.
BATTLES AND UPDATING PROFILES
Try to alternate battles between wild Pokémon and Trainers. Use your initiative. Also, always send out the first Pokémon so the member can attack in their next post instead of wasting a turn accepting.
i. When rolling a Wild Pokémon encounter remember to check for a shiny.
ii. Remember the New Trainer Protection rule. For both Bicycling and Capturing Fainted Pokémon.
iii. Update their Party and Inventory after each item use and encounter. Capturing a pokémon still gets the party levels as it would have if the wild pokémon had fainted.
iv. Always check with a member to see if they actually want their Pokémon to learn a new attack or evolve where appropriate.
v. Trainer battles net money and sometimes other rewards. Be sure to check the relevant area Guide when someone has defeated a trainer. Be sure to give reasonable prizes if using an original NPC. When money needs to be updated, post in the Transactions thread and a higher member of Staff will take care of it for you.
vi. Many trainers have more than 1 pokémon so be sure to check that all of them have been defeated before giving out awards. These details can be found in the guides provided in each particular town or city or in the Secrets board for some quests/events.